Shipping policy
Shipping Policy
Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver your orders. Please review the information below to understand our shipping process.
1. Order Processing Time
All orders are processed within 1–2 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed slightly. If there is a significant delay in shipping your order, we will contact you via email.
2. Shipping Time
Estimated delivery times depend on your location:
Local Shipping: 3–5 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs, courier delays, or other unforeseen circumstances.
3. Shipping Costs
Shipping charges for your order will be calculated and displayed at checkout before you complete your purchase.
Shipping cost may vary depending on:
Delivery location
Package weight
Shipping method selected
4. Free Shipping
We offer free shipping on orders over $50.
Orders below this amount will have standard shipping charges applied at checkout.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number.
You can use this tracking number to monitor the delivery status of your package through the courier service.
6. International Shipping
We currently ship to selected international destinations.
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
7. Address Changes
Please ensure that your shipping address is correct before placing your order.
If you need to change the address, contact us as soon as possible.
Once an order has been shipped, we may not be able to modify the delivery address.
8. Lost or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact us within 7 days of the expected delivery date.
We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.
9. Contact Us
If you have any questions about our shipping policy, please contact us:
📧 Email: adamsfamilyboneyard@gmail.com.
📍 Address: 28881 S Salo Rd, Mulino Oregon 97042-8732, United States